At 999ee, both your personal information and funds are protected across multiple layers of security. Here's a breakdown:
Data Security: The entire platform uses 256-bit SSL encryption — the same standard used by banks. Your name, mobile number, email address, and date of birth are never sold or shared with third parties. All data is stored in compliance with international security standards, with regular security audits conducted.
Funds Security: Member balances are kept completely separate from 999ee's operational funds. As part of our licensing requirements, all customer funds are held in segregated accounts — with no restrictions when it comes time to withdraw.
Payment Security: Transactions via bKash, Nagad, and Rocket are processed directly through the payment gateway — 999ee will never ask for your mobile banking PIN or OTP. Anyone who does is definitely a scammer.
Account Security: If unusual login activity is detected, an automatic alert is sent. With 2FA enabled, OTP verification is required at every login. To learn more, Privacy Policy Read more.
Updating your personal information on 999ee is a bit more nuanced than you might expect — not all details can be changed the same way.
What you can update yourself: Once logged in, head to "My Account" or the "Profile" section to update your email address and communication preferences (language, notifications) yourself.
Change Mobile Number: To change your registered mobile number, you'll need to contact support. The process works like this: your old number will be verified via OTP, followed by a second OTP sent to your new number for confirmation. This two-step process is in place for your security.
Name Change: Your name cannot be changed because the name provided during registration is verified against your NID through KYC. If there's a spelling error in your name, submit a copy of your National ID Card to support and request a correction — it's typically processed within 24–48 hours.
For any profile-related changes, contact 999ee via live chat — your identity will be verified before any assistance is provided.
Yes, 999ee has a mobile app available for both Android and iOS. The app gives you access to push notifications, faster login, and a layout optimised for mobile.
Android (APK) Download: Log in to the 999ee official website. Look for the "Download App" or "Android APK" button at the bottom or in the menu. Before downloading, go to your phone's settings and enable "Install from Unknown Sources" — Settings → Security → Unknown Sources. Once the APK is downloaded, tap it to install. The app is not available on the Google Play Store because Play Store restricts betting apps.
iOS (iPhone/iPad): If the app isn't available directly on the App Store, use the iOS download link on the website. After installing, the first time you open it you'll need to go to Settings → General → VPN & Device Management and trust the app.
App Advantages: Live score notifications, faster payments, biometric login (fingerprint), and a smooth experience on lower data usage.
If you run into trouble during installation, send a screenshot to live chat — our team will walk you through it step by step.
Yes, even without installing the app, you can access all features on 999ee.click through any mobile browser (Chrome, Firefox, Samsung Internet).
What you can do on a mobile browser: Login & registration, all casino games & slots, Sports Betting & live betting, Live Casino (with live dealers), deposits & withdrawals via bKash/Nagad/Rocket, promotions & bonus claims — everything covered.
For the best experience on your browser: Use the latest version of Chrome or Firefox. Live Casino runs best on a 4G or Wi-Fi connection. Clear your cache occasionally to keep pages loading fast.
Limitations Compared to the App: You won't receive push notifications through a browser, which means you could miss alerts for new promotions or live matches. Biometric login is also not available on the browser.
Quick tip — bookmark 999ee.click in your browser so you can access the site anytime without having to type the address.
If a match is cancelled or abandoned, bets are settled in line with 999ee's rules — and in most cases, your stake is refunded.
If the match is completely abandoned: If a match is cancelled before any ball is bowled or play begins, all bets will be voided and the full stake will be returned to your wallet — usually within 24 hours.
If a match is interrupted after it has started: In cricket, if a match does not complete the minimum required overs (5 overs in T20, 20 overs in ODI), it may be considered void. In such cases, live bets and match-winner bets are voided. However, certain specific bet markets — such as "runs scored in the first over" — will still be settled if that event had already occurred.
If the result is determined by the DLS method: If an official result is declared via the DLS method following rain interruption, bets will be settled according to that result.
Refunds are usually credited to your balance automatically. If yours hasn't come through, contact live chat with your bet ID.
999ee's VIP program runs on a loyalty points system. Points accumulate with every bet placed and every game played, and your tier advances as your points grow.
A quick look at the tiers:
Bronze (New Member): Welcome bonus, 5% weekly cashback, and standard support.
Silver: 8% cashback, a special birthday bonus, faster withdrawal processing, and personalised offers.
Gold: 10% cashback, higher withdrawal limits, a dedicated account manager, and invitations to exclusive tournaments.
Platinum & High Roller: Maximum cashback, unlimited withdrawals, invitations to VIP events, a 24/7 personal support line, and custom bonus offers. High Roller page View Details.
How to Level Up: Earn points through regular betting and gaming. Keep an eye on the promotions page for occasional "Double Points" events — participating in these is a quick way to move up the tiers faster.
Getting started with cricket betting on 999ee is simple. Log in or Betting Page Go to the — click on the "Cricket" category to see a full list of ongoing and upcoming matches.
Beginner-friendly markets to start with:
Match Winner: Which of the two teams will win — this is the simplest bet. Check the odds, click on your preferred team, and enter your stake.
Toss Winner: Who wins the toss — a popular first bet for many players.
Over/Under (Total Runs): Bet on whether the total runs scored in a match will be over or under a set number.
Live Betting: During a match, odds update ball by ball. At the start of each over, you can place in-play bets on markets like "runs scored in the next over" or "when will the next wicket fall."
Tips to get started: Start with small stakes — begin from ৳100. Betting Tips page Cricket betting strategies are available in Bangla. Review your betting slip carefully before clicking the "Place Bet" button.